Can you take care of all my design requirements?
What if I have a more specialist design/print requirement?
We’re a design led agency. This means that our highly experienced in-house design team have the skills to bring your ideas to life, no matter what the brief specifies.
What is my involvement in the design process?
Every client is unique. The initial brief will allow us to gauge what involvement is required for us to hit your brief. You may want your assigned art director to have free reign over creativity or you may have strict brand guidelines to adhere to.
How long will it take?
This will very much depend on the scope of the project. Your account manager will be able to give you a rough time frame on your initial meeting.
How do I keep check of progress?
You will be allocated a dedicated account manager to oversee your project from start to finish. You can contact them at any time during business hours for a progress update.
What if I don’t like the initial designs?
We will develop them further until you are happy with the concepts. We involve you throughout the process to ensure we hit your brief, perfectly. This is just one of the positive comments we have received from clients which may help to reassure you that we will hit your brief.
Can you write copy to accompany the artwork?
Yes. We have professional copywriters who ensure that your promotional materials achieve the right tone of voice and deliver the precise messages detailed in your brief.
Do you provide website design?
Yes. View our website design page more further information. Or call us, we’d love to hear from you.
What do you offer that others don’t?
We’re an award winning, design led agency. Our in-house design team is dedicated to producing beautiful design and hitting briefs – perfectly. We produce design that is pretty fantastic and does exactly what you want it to.
Do you outsource your design work?
No. Never. We would not risk the quality of our work being compromised by outsourcing to third parties. We may however enlist the help of approved freelance talent from time to time.
Do you provide a printing service?
Yes. We work with a number of approved print partners. From experience we know the standard of their work is high and can negotiate discounts on behalf of clients.
How will I receive my design project once it is finished?
This will depend on the project. Typically you’ll receive a final version as a high resolution PDF via email to approve and sign off before we send anything to print. If required we can supply you with all relevant file formats such as EPS and JPEG.
Will I own the copyright to the designs?
Yes. When you provide approval of your quote to proceed you will sign an agreement which sets out the ownership of the Intellectual Property (IP) rights. Effectively you will take ownership from us of the IP rights.