Careers

Love to join a fast growing and ambitious integrated agency (and Google Partner)? Here’s your chance. Based in West Sussex and London’s Southbank, Tann Westlake provides creative web design and digital marketing magic to a host of national and global brands.

We are looking for a full-time Account Manager to create long-term, trusting relationships with our clients. The Account Manager’s role is to oversee a portfolio of assigned clients and projects and contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities

• Build strong, long-term client relationships and maintain frequent contact
• Ensure the timely and successful delivery of our services
• Assist with challenging client requests or issue escalations as needed
• Attend external client meetings in London and West Sussex
• Digital project management
• Creative and digital scheduling

Requirements

• Experience as an account manager within a design or digital agency
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation
• Solid experience with agency software (e.g. G Suite, Basecamp, Trello, BugHerd, Slack) and MS Office
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

Person Specification

• An all-round excellent communicator, both internally and externally
• Outgoing personality with a can-do attitude
• A strong interest in the design industry and digital marketing world
• The ability to lead and inspire people around you

Benefits

• Competitive annual salary
• Up to 28 days holiday per year (including your birthday), plus bank holidays
• Easy commute from Worthing, Chichester, Portsmouth and Horsham (also a short walk from a mainline train station)
• Free on-site parking space
• Company pension scheme

Salary

Negotiable depending on experience.

Role Location

Walberton, West Sussex

Love to join a fast growing and ambitious integrated agency (and Google Partner)? Here’s your chance. Based in West Sussex and London’s Southbank, Tann Westlake provides creative web design and digital marketing magic to a host of national and global brands.

We are looking for a full-time Digital Account Executive to create long-term, trusting relationships with our clients. The Digital Account Executive’s role is to oversee a portfolio of assigned clients and projects and contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities

• Build strong, long-term client relationships and maintain frequent contact
• Ensure the timely and successful delivery of our services
• Negotiating with clients, solving any problems and making sure deadlines are met
• Checking and reporting on the project’s progress
• Keeping in contact with the client at all stages of the project
• Attending external client meetings in London and West Sussex
• Answering calls from existing clients and taking relevant enquiries
• Digital project management
• Project scheduling

Person Specification

• Media or marketing-related degree
• Strong verbal and written communication skills
• An all-round excellent communicator, both internally and externally
• Outgoing personality with a can-do attitude
• A strong interest in the design industry and digital marketing world

Benefits

• Competitive annual salary
• Up to 28 days holiday per year (including your birthday), plus bank holidays
• Easy commute from Worthing, Chichester, Portsmouth and Horsham (also a short walk from a mainline train station)
• Free on-site parking space
• Company pension scheme

Salary

Negotiable depending on experience.

Role Location

Walberton, West Sussex

Creative digital agency Tann Westlake is looking for an ambitious social media executive to join our fast-growing team.

You’ll work with an exciting portfolio of clients across a diverse range of industries including health and wellness, interiors, and food and beverage. Liaising with colleagues and client stakeholders, the social media executive creates and maintains an outstanding social media presence for each brand. As set out in the responsibilities below, the social media executive looks after every aspect of the process from planning content through to reporting and learning from its performance.

The role is currently offered full-time but we are happy to explore part-time and flexible-working options for the right candidate. We are office based but there is flexibility for some home working depending on needs.

Based in a beautiful location near Chichester, Tann Westlake is a creative digital agency and Google Partner that provides web and digital-marketing magic to a host of local, national and global brands. We’re a team of ambitious, creative and driven designers, developers, digital marketing gurus and client-service professionals. With lots of great talent joining the agency and with plans to grow it’s a great time to join us.

Key Responsibilities

• Manage the social media and blog content for all assigned clients – planning, drafting, amending, scheduling, publishing, monitoring and reporting – across Facebook, Instagram, TikTok and LinkedIn.
• Ensure all work is delivered according to the established strategy and is optimised to achieve maximum results for our clients.
• Generate creative ideas for blog and social first content at least one month in advance, aligned with the relevant marketing calendar/campaign.
• Proactively share plans with the account director weekly for direction and/or approval.
• Manage, create and oversee all content briefs for social channels including Instagram stories, reels, animations, still life content and graphics.
• Liaise with the design team to bring ideas to life and to allocate resources as necessary.
• Update planning documents daily/weekly including calendars and schedules.
• Write engaging copy for blogs and social media posts in line with the content calendar.
• Ensure that all content and TOV is on-brand.
• Own all publishing across each platform.
• Tag content for reporting and monitoring.
• Monitor social platforms daily, occasionally requiring posting on the weekends, ensuring all posts are live and tagged correctly.
• Engage in real time with the audience.
• Monitor social trends (social listening, platform monitoring) daily and suggest reactive content to the account director/client.
• Continuously monitor UGC from influencers.
• Lead community management working with the client.
• Run paid social advertising campaigns under the guidance of the digital account manager and account director.
• Daily monitoring of social performance against set KPIs.
• Analyse and report on success on a monthly basis including future recommendations to test.
• Create and manage monthly reports for clients. Provide benchmarks and references with clear learnings for future planning.
• Monitor competitor activity on a weekly basis to ensure brands remain relevant.
• Lead and manage all content opportunities for Tann Westlake’s own social, creating content by capturing BTS, Instagram reels and videos on agency happenings, such as  internal shoots.
• Support the digital marketing team with wider assistance across other tasks from time to time

Skills and Qualifications

• One to two years’ experience in a social media role (agency or brand).
• A solid understanding of consumer social media platforms particularly Instagram, Facebook and TikTok.
• Experience in creating social media plans across BAU and campaigns, managing calendars and campaign documents.
• Strong knowledge of social media metrics and content performance.
• Excellent English, strong written and verbal communication skills.
• Strong copywriting skills, and an ability to adapt to different brand’s tone of voice.
• Proficiency with social softwares, such as Facebook Business Manager / Later.
• Basic knowledge of Google Analytics.
• Good analytical understanding to organise and interpret data.
• Self-motivated and enthusiastic, happy to get involved in a variety of activities.
• Team player, happy working with a variety of people across the agency.
• Excellent planning and organisational skills.
• Can-do attitude and a flexible, adaptable working style with an ability to learn quickly and multi-task.
• Ability to work under pressure and at a fast pace.
• Attention to detail both creatively and numerically.
• Keen interest in emerging platforms and technologies.

Desirable skills

• Understanding of paid functionalities across social platforms is viewed as an advantage, as is an understanding of SEO.
• Proficiency skills with Photoshop – image and video editing – would be a plus.
• Proven ability to juggle different brands/campaigns, while maintaining sharp attention to detail.
• Digital agency experience.
• Experience with agency software (e.g. G Suite, Basecamp, Trello, BugHerd, Slack) and MS Office.
• Thrives in a fast-paced and agile environment.

If this sounds like you, we’d love to hear from you!

Why join us?

• Competitive package
• Engaged and friendly team
• Great office environment, located an easy commute from Worthing, Chichester and Horsham
• High street vouchers incentive scheme
• Free on-site parking space
• Company pension scheme

Please apply to [email protected] ensuring you include a covering letter detailing how your skills and experience will enable you to thrive in this role. We will conduct preliminary interviews with strong candidates as we receive promising applications so we encourage you to apply as early as possible.

Salary: £23,000-25,000 p.a. depending on experience

Location: Walberton, West Sussex

Could you be our next web developer?

Want to join a fast growing and ambitious digital agency (and Google Partner)? Here’s your chance. Located near Chichester and Arundel in Walberton, West Sussex, Tann Westlake provides bespoke web development and creative digital marketing to a host of national and global brands. And we’re expanding our team. 

We are looking for a talented and confident mid-level Web Developer responsible for front-end development. You should have a strong understanding of industry trends and solid experience with responsive and adaptive development. Also, an understanding of the entire web development process, including UI design, development and deployment. The majority of our work is built using WordPress however all of our projects have bespoke front-end UIs. 

We have a relaxed atmosphere in the studio and across the wider business, with talented in-house creative, digital and development teams who endeavour to push boundaries, experiment with new and innovative technologies, and are always looking to be part of the next big thing.

The development team is responsible for a wide variety of projects; web builds, theme development, microsites, creating and implementing new website improvements, coming up with ideas to keep the website fresh and exciting. Your role will always be varied and interesting.

About you

• 2+ years relevant agency experience in a similar role
• Proficient in front-end technologies (CSS, HTML, JS)
• Experience with WordPress theme development
• Fresh thinking with a dynamic approach

Your benefits