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Current Vacancies

Senior Account Manager

Senior Account Manager

Love to join a fast growing and ambitious integrated agency (and Google Partner)? Here’s your chance. Recently relocated to Walberton, West Sussex, Tann Westlake provides creative web design and digital marketing magic to a host of national and global brands.

We are looking for a full-time Senior Account Manager to create long-term, trusting relationships with our clients. The Senior Account Manager’s role is to oversee a portfolio of assigned clients and develop new business from existing clients. You will also manage a team of client services executives helping them to achieve their goals and exceed client expectations.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities

  • Serve as the lead point of contact for all client account management matters
  • Build strong, long-term client relationships and maintain frequent contact
  • Negotiate contracts and close agreements
  • Ensure the timely and successful delivery of our services
  • Develop new business with existing clients and nurture new business enquiries, including preparing proposals, pitches and presentations
  • Assist with challenging client requests or issue escalations as needed
  • Supervise and support account executives to ensure client satisfaction
  • Organise and lead regular internal project meetings
  • Attend external client meetings in London and West Sussex

Requirements

  • A minimum of 3 years’ experience as an account manager within an design or digital agency
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation
  • Solid experience with agency software (e.g. G Suite, Basecamp, Trello, Bugherd, Slack) and MS Office
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills

Person Specification

  • An all round excellent communicator, both internally and externally
  • Outgoing personality with a can-do attitude
  • A strong interest in the design industry and digital marketing world
  • The ability to lead and inspire people around you

Benefits

  • Competitive annual salary
  • Up-to 28 days holiday per year (including your birthday), plus Bank Holidays
  • Beautiful new 2,000 sqft office with an easy commute from Worthing, Chichester, Portsmouth and Horsham (also a short walk from a mainline train station)
  • Monthly high street vouchers incentive scheme
  • Free on-site parking space
  • Company pension scheme

Salary: Negotiable depending on experience.

Role Location: Walberton, West Sussex

Web Developer

Could you be our next web developer?

Love to join a fast growing and ambitious integrated agency (and Google Partner)? Here’s your chance. Recently relocated to Walberton, West Sussex, Tann Westlake provides creative web design and digital marketing magic to a host of national and global brands.

And we’re expanding our team.

Specifically, we’re looking for a full-time web developer with good commercial experience to join our friendly development team.

Job Description

  • Working closely with digital designers to plan wireframes and create engaging, large-scale websites and microsites
  • Developing high profile, bespoke WordPress themes, microsites, plugins and ecommerce stores
  • Working closely with the account handling team and project managers to help plan, estimate and specify new and ongoing projects
  • Testing, launching and maintaining a range of high quality client websites, ecommerce stores, microsites and web servers
  • Mentoring and training junior web developers
  • Maintaining high quality and consistent code standards and processes within the team
  • Attending weekly internal project meetings and daily stand-ups with occasional client meetings and calls

Skills Range

  • 3+ years experience with HTML, CSS, jQuery and PHP having produced a number of successful commercial projects across a range of sectors
  • Experience of working in a digital agency environment
  • A passion for elegant user experiences and mobile first design
  • An excellent understanding of current web design standards and UI/UX principles
  • Excellent commercial experience of the following: Grunt or Gulp, SASS and Source control (Git)

Person Specification

  • A web development professional who is passionate about building beautiful websites
  • Motivated and driven with a positive attitude
  • Reliable, punctual and polite
  • An enthusiastic and confident communicator

Benefits

  • Competitive annual salary
  • Up-to 28 days holiday per year (including your birthday), plus Bank Holidays
  • New 2,000 sqft office with an easy commute from Worthing, Horsham, Chichester and Portsmouth (also a short walk from a mainline train station)
  • Dedicated parking space
  • Company pension scheme

Salary: Negotiable depending on experience.

Location: Our new Walberton, West Sussex office

We’d love to see your CV, plus a link to your portfolio or examples of recent work.

Tann Westlake careers 1 Tann Westlake careers 2 Tann Westlake careers 3 Tann Westlake careers 4

We love what we do - so much it never really feels like 'work'. And that’s what we look for in the people who join our team. We want people who are passionate about what they do, and brilliant at doing it. Just like us.

Apply Now

We’re always on the lookout for talented individuals. If we don’t currently have the role for you we’d still love to hear from you if you think you’ve got something to offer. Feel free to email us at [email protected]

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