Can you handle all of my design requirements?

Yes, our in-house creative team can deliver on print, advertising, POS, digital banners and adverts, brochures, financial reports, stationery, brand, event material, packaging, illustration and more. Get in touch and we’ll chat about how we can bring your ideas to life.

What if I have a more specialist design or print requirement?

We’re a design-led agency. This means that our highly experienced in-house design team have the skills to bring your ideas to life, no matter what the brief specifies.

What is my involvement in the design process?

Every client is unique. The initial brief will allow us to gauge what involvement is required for us to hit your brief. You may want your assigned art director to have free reign over creativity or you may have strict brand guidelines to adhere to.

How long will my project take?

This will very much depend on the scope of the project. Your dedicated account manager will be able to give you a rough time frame at your initial meeting. For more comprehensive design projects, you’ll receive a tailored time plan, which explains exactly when you can expect your final artwork.

How do I check up on the progress of my work?

You’ll be allocated a dedicated account manager to oversee your project from start to finish. You can contact them at any time during business hours for a progress update.

What if I don't like the initial designs?

We’ll develop the design further until you’re happy with your new brand. To ensure we meet your brief perfectly, we involve you throughout the process. We’re proud of our client relationships, and their delight in our work. Here’s what the Body Shop Foundation had to say about our working process:

“Working with Tann Westlake is an utter shot of creative fresh air. From discussions around your brief, the genius interpretation and work behind the project, the remarkable customer service given and finally the delivery of an incredible end product, it’s been an utter joy.”

Can you write copy to accompany the artwork?

Yes, we have professional copywriters who ensure that your promotional materials achieve the right tone of voice and deliver the precise messages detailed in your brief.

Do you provide website design?

Yes, take a look at our website design page to find out more. Or feel free to give us a call.

What do you offer that others don't?

We’re an award-winning, design-led agency. Our in-house design team is dedicated to producing beautiful design and hitting briefs – perfectly. We produce design that is pretty fantastic and does exactly what you want it to.

Do you outsource your design work?

No, all our design is created in-house by our own team. We’d never risk the quality of our work being compromised by outsourcing to third parties.

Do you provide a printing service?

Yes. We work with approved print partners. From experience we know the standard of their work is high and can negotiate discounts on behalf of clients.

How will I receive my design project once it is finished?

This will depend on the project. Typically you’ll receive a final version as a high resolution PDF via email to approve and sign off before we send anything to print. If required we can supply you with all relevant file formats such as EPS and JPEG.

Will I own the copyright of the designs?

Yes, when you approve your quote, you sign an agreement which sets out the ownership of the Intellectual Property (IP) rights of the work we create. Effectively you will take ownership from us of the IP rights.